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Where Is My Order?

Track Your Order

Enter your order details below to see where your package is right now.

Find Your Order

You can find this in your Mohitha order confirmation email.

Mohitha orders are usually delivered within [DELIVERY DAYS, e.g. 3–7] business days of dispatch. Delivery times may vary based on your location and courier availability.

Frequently Asked Questions

Quick answers about tracking and delivery.

Where can I find my Order ID?

Your Order ID is in the confirmation email we sent after you placed your order. If you have a Mohitha account, you can also find it under My Account → Orders.

When will my order be shipped?

Mohitha processes and ships orders within [PROCESSING DAYS] business days of being placed.

My tracking hasn’t updated for a while. What should I do?

Tracking updates can take 24–48 hours to appear after dispatch. If there’s still no update, please contact our support team.

Can I change my delivery address after placing the order?

Address changes are possible only before the order is shipped. Please contact us as soon as possible.

My order shows Delivered, but I haven’t received it.

Please check with neighbours or your building security first. If you still can’t find it, contact us within [MISSING PARCEL REPORT DAYS] days and we’ll look into it right away.

I received a damaged or wrong item.

Please see our Return & Exchange Policy or contact us with photos of the item within [DAMAGE REPORT DAYS] days of delivery.

Need Help?

Can’t find your order or facing an issue? The Mohitha support team is happy to help.

Please share your Order ID when contacting us so we can help you faster.