Terms & Conditions

Welcome to Mohitha! By visiting our website, buying our products, or using our services, you agree to follow these Terms & Conditions. Please read them carefully before you order.

• Descriptions: We try to show our products as accurately as possible. Colours and textures may look slightly different because of screen settings or the way the fabric is made.
• Pricing: All prices are in Indian Rupees (₹) and may change without notice. Taxes, shipping, and handling fees, where they apply, are shown at checkout.
• Availability: Stock can change at any time. We may update or discontinue products without notice.

• Confirmation: After you place an order, we will email you the details. Please check them carefully and contact us right away if you see a mistake.
• Processing: Orders are processed within 2 business days. This may take longer during busy periods, and we will let you know about any delay.
• Cancellation: You can cancel an order within 2 hours of placing it, as long as it has not been processed or shipped. Contact our support team to request a cancellation.

• Shipping costs: Shipping charges are set out in our Shipping Policy and shown at checkout before you pay.
• Delivery times: Delivery times depend on your location. An estimated delivery date is shown on your order and on our Track Order page. See our Shipping Policy for details.
• Delivery issues: Mohitha is not responsible for delays caused by the courier partner. If a package is delayed, lost, or damaged, contact us and we will help you with the courier.

• Returns: Please see our Return & Exchange Policy. Returns must be requested within 4 days of receiving your order, and items must be in their original condition.
• Refunds: Once we receive and inspect your returned item, your refund is processed within 2 business days. It goes back to the payment method you used at purchase.

• Payment methods: We accept UPI, credit/debit cards, net banking, and other secure payment options. Payment is made at the time of purchase.
• Security: We use industry-standard encryption to protect your payment details. However, we cannot be held responsible for unauthorised access to or use of your payment information.

• Ownership: All content on our website, including text, images, logos, and designs, belongs to Mohitha and is protected by intellectual property laws.
• Use: You may not copy, share, or use any of our content without our written permission.

• No warranty: Our products and website are provided “as is”. We do not promise that our products will meet every expectation or that the website will always be error-free.
• Liability: To the fullest extent allowed by law, Mohitha is not liable for any indirect, incidental, or consequential damage from using our products or services.

We collect and use your personal information as explained in our Privacy Policy. By using our website, you agree to this.

We may update these terms at any time. Changes take effect once they are posted on this page. If you keep using our website or services, you accept the updated terms.

These terms are governed by the laws of India. Any dispute will be handled exclusively by the courts in Kanchipuram, Tamil Nadu.