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Return & Exchange Policy

We want you to love your Mohitha kurti. If something isn’t right, here’s how we’ll fix it.

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Last updated: 9 October 2026

  • 4 daysReturn window
  • 2 business daysRefund after inspection
  • No extra costFor defective or wrong items
1. Return Eligibility
  • Return window: You can return an item within 4 days of receiving it. Requests made after this period cannot be accepted for a refund or exchange.
  • Condition: The item must be unused and in its original condition, with all tags attached and in its original packaging. Items that have been worn, washed, or altered cannot be returned.
  • Proof of purchase: Please share your receipt or order confirmation with every return request.
2. Items That Cannot Be Returned
  • Customised items: Products that are customised, altered, or made to order.
  • Final sale items: Products marked “Final Sale” or sold at a heavy discount.
3. How to Return an Item
  1. Contact us. Email mohithaboutique2026@gmail.com or call/WhatsApp +91 9578106351 with your order number and the reason for the return.
  2. Get your authorization. We will send you a Return Authorization Number (RAN) and simple instructions for sending the item back.
  3. Ship it back. Return costs are paid by you, unless the item is defective or we sent the wrong product. In that case, we will provide a prepaid return label.
4. Refunds
  • Once your returned item reaches us and passes inspection, we will process your refund within 2 business days.
  • Refunds go back to your original payment method.
  • If the item shows signs of use or damage, we may issue a partial refund.
5. Exchanges
  • Exchanges depend on stock. Please contact us first so we can confirm your preferred item is available.
  • To exchange, send back the original item and place a new order for the one you want. This follows the same steps as a return.
6. Defective or Wrong Items
  • Contact us within 2 days of receiving your order.
  • We will arrange a replacement or a refund at no extra cost to you.
  • Every item returned as defective is inspected on arrival to confirm the issue.

7. Contact Us

Questions about a return? We’re happy to help.